Returns & Exchanges
At Bombay Greens, we want your home garden to flourish, which is why we offer a 7-day return policy for unused gardening kits and seeds. If your items arrive damaged or incomplete, we are committed to making it right with a swift replacement or refund.
Return Process
- 1.Initiate Request
Email our support team within 7 days of delivery with your order number and clear photographs of the items you wish to return.
- 2.Quality Inspection
Once your request is received, our green team will review the details to ensure the product is in its original packaging and unused condition.
- 3.Secure Packaging
Carefully pack the items back into their original box to prevent damage during transit and wait for our authorized courier partner to arrive for pickup.
- 4.Refund Processing
After the package reaches our warehouse and passes final inspection, your refund will be processed to your original payment method within 5-7 business days.